Security & privacy

What if I forget my app passcode?

Keep recovery options separate from the app lock.

Oath team1 min readUpdated Oct 12, 2026

Oath Atmosphere · 1.0 (56)

Where to find it

Unlock screen

How to do it

  1. If biometric unlock still works, use it to access the app and make sure your recovery backups are available.
  2. Locate your recovery phrase, private key or encrypted iCloud backup and its password. Include the BIP-39 passphrase for any passphrase wallet.
  3. Do not delete Oath until you have verified a usable recovery route.
  4. If needed, ask support for guidance without sending any secret recovery material.

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A little more help

We’re here if you need us.

Tell us what happened. Keep recovery words, private keys and passwords private.

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